The Enhanced Care Management (ECM) program is a new benefit under Medi-Cal designed for eligible members facing complex healthcare needs. It offers a dedicated Lead Care Manager who coordinates comprehensive care management for each member. This means they receive personalized support tailored to their specific health challenges.
One of the key benefits of ECM is that it ensures members have access to quality healthcare wherever they go—whether it's at a doctor's office, dentist, social worker, or community center. This seamless connection to care providers helps members get the right care at the right time.
Cal Coordinators are essential ECM providers. They specialize in healthcare coordination and are committed to delivering compassionate care. Our Lead Care Managers ensure that each member's care plan is well-coordinated and meets their individual needs and preferences.
As ECM providers, Cal Coordinators advocate for members, navigate complex healthcare systems, and facilitate communication between different healthcare providers. Their goal is to ensure continuity of care, empower members to manage their health proactively and support informed decision-making.
We love our customers, so feel free to visit during normal business hours.
851 Irwin Street Suite 303, San Rafael, California 94901, United States
Tel: 818-918-9190 Fax: 818-403-3229
Open today | 09:00 am – 05:30 pm |
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